Effective date: October 1, 2026. This Privacy Policy explains how Shutter Land LLC (“Shutter Land,” “we,” “us”) handles information collected through shutterlandfl.com, project requests, and customer communications.
Information we collect and use
When you request information or services, we collect the information you provide, such as your name, phone number, email, project address, product preferences, project description, and uploaded photos. If you choose to receive text messages, we also record your SMS consent where supported. We use this information to respond to requests, prepare estimates, schedule appointments, provide installation and service updates, and maintain customer records.
Our website and hosting providers may process technical information such as IP addresses, browser information, and cookies to operate, secure, and understand use of the website. You can manage cookies through your browser settings.
SMS consent and mobile information
SMS consent is optional and is not a condition of purchase. Providing a phone number or submitting a project request does not by itself enroll you in our SMS program. If you opt in, Shutter Land may send texts about your project request, appointments, estimates, and service updates. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help. You may also contact us using the details below.
SMS/mobile opt-in information, mobile numbers, and consent are not sold or shared with third parties or affiliates for their marketing or promotional purposes. This restriction applies notwithstanding any other sharing described in this policy.
Service providers and other disclosures
We may use service providers for website hosting, customer relationship management, and message delivery, including WordPress.com, Bigin by Zoho, and Twilio. They may process information as needed to provide services on our behalf; this does not authorize them to use SMS opt-in information for their own marketing. We may disclose information when required by law or necessary to protect rights, safety, or the security of our services.
Retention, protection, and your choices
We retain information as needed to respond to requests, provide services, maintain consent and opt-out records, and meet applicable recordkeeping obligations. We use reasonable safeguards, but no electronic storage or transmission is completely secure. Contact us to request access, correction, or deletion of your information. Some records may need to be retained for legal or business obligations, including honoring SMS opt-outs.
Updates and contact
We may update this policy by posting a revised version with an updated effective date. For questions about privacy or your information: Shutter Land LLC, 3727 Domestic Ave, Naples, FL 34104. Call (239) 398-5865 or email shutterlandcollier@outlook.com.
See our Terms & Conditions for SMS program details.